Introduction

Welcome to HealingChoice Family Therapy’s website, www.healingchoice.org. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information.

Types of Information Collected

We collect various types of personal information from our users, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Any other information you provide to us voluntarily

How Information is Collected

We collect information from you when you:

  • Visit our website
  • Fill out forms on our website
  • Register for events or services
  • Subscribe to our newsletter
  • Communicate with us via email or phone
  • Engage with us on social media

Purpose of Data Collection

The information we collect is used for the following purposes:

  • To provide and improve our services
  • To personalize your experience on our website
  • To process transactions
  • To send periodic emails or SMS messages regarding your order or other services
  • To administer a contest, promotion, survey, or other site features
  • To respond to customer service requests and support needs

Data Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. These security measures include:

  • Secure server and SSL technology
  • Regular malware scanning
  • Restricted access to personal data to authorized personnel only

Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

 

User Rights

You have the right to:

  • Access your personal information
  • Request corrections to your personal information
  • Request deletion of your personal information
  • Withdraw consent to data processing
  • File a complaint with a supervisory authority if you believe your privacy rights have been violated

Contact Information

If you have any questions or concerns about our privacy policy, please contact us at:

  • Email: [email protected]
  • Phone: 806-319-7400
  • Mailing Address: 7021 Kewanee Ave. 10-101, Lubbock, TX 79424

SMS Consent

HealingChoice Family Therapy collects mobile phone numbers solely for the purpose of sending SMS appointment reminders to existing therapy clients who have provided explicit consent. Mobile phone numbers and SMS consent information will not be sold, shared, rented, or disclosed to any third party or affiliate for marketing purposes under any circumstances. This data is used exclusively to deliver appointment reminders to the consenting client.